Staff Enterprise AI Engineer

Our Mission: Northwind Robotics's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of Northwind Robotics. We serve with passion and purpose. We live by our Being Northwind Robotics values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. Northwind Robotics is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want Northwind Robotics to be the best chapter of your career. Staff Enterprise AI Engineer, IT Operations About the Role We’re looking for a Staff Enterprise AI Engineer focused on scaling internal operations across the business through AI-driven systems, agents, and workflow automation. This role designs and delivers secure, production-grade AI solutions that reduce manual work, increase productivity, and improve decision-making across all business functions while maintaining security and privacy. Success is measured by enterprise impact, not tool adoption. Key Responsibilities 1. AI Systems and Agent Architecture Design and implement enterprise AI systems using Workato, MCP frameworks, Microsoft 365 Copilot, and Claude Build and orchestrate AI agents that automate cross-functional workflows across IT, Security, Finance, HR, Legal, Tech and GTM Develop reusable patterns for agent orchestration, memory, context handling, and human-in-the-loop controls 2. Enterprise Automation and Integration Lead development of end-to-end automated workflows using Workato and related integration platforms Connect SaaS systems, data platforms, and internal services into unified AI-powered workflows Measurably reduce operational toil by eliminating repetitive manual processes 3. AI Governance, Security, and Risk Embed security, privacy, and compliance controls into AI systems by design Ensure alignment with SOC 2, ISO 27001, ISO 42001 and AI governance standards Define guardrails for data handling, prompt security, model access, and agent permissions Mitigate risks related to prompt injection, data leakage, model misuse, and over-automation 4. Platform Enablement and Scale Build internal AI capabilities that scale across teams, not one-off solutions Create reusable templates, SDKs, connectors, and playbooks for AI adoption Partner with IT, Security, and Enterprise Apps to operationalize AI at scale 5. Productivity and Employee Experience Leverage Microsoft 365 Copilot and Claude to enhance employee workflows Identify high-impact productivity use cases across departments Deploy AI assistants that meaningfully reduce time to complete core tasks 6. Cross-functional Leadership Partner with senior stakeholders to identify high-value AI opportunities Translate business problems into scalable AI solutions Influence roadmap, standards, and adoption strategy across Northwind Robotics Required Qualifications 7+ years in enterprise engineering, automation, or IT systems Hands-on experience building integrations and workflows using platforms like Workato or similar Experience with LLM-based systems including prompt design, agent orchestration, and tool usage Strong understanding of SaaS ecosystems and API-driven architectures Experience implementing security and compliance controls in cloud-native environments (AWS preferred) Ability to operate at both deep technical and strategic levels Preferred Qualifications Experience with MCP or similar model context and agent frameworks Experience with Microsoft 365 Copilot extensibility and Graph API Experience with Claude or other enterprise LLM platforms Exposure to AI governance frameworks and responsible AI practices Background in scaling internal platforms in a high-growth SaaS company Core Competencies Systems thinking and platform design AI & Automation-first mindset Security and risk awareness in AI systems Strong technical judgment with bias for action Ability to simplify complex workflows through AI Success Metrics Reduction in manual workflows and operational overhead Measurable productivity gains across key functions Adoption and impact of reusable AI solutions across teams Compliance and risk posture of AI systems Time-to-value for new automation and AI initiatives Example Impact Areas AI agents that triage and resolve IT and security tickets Automated workflows for finance approvals, HR onboarding, and legal reviews Copilot-powered employee assistants integrated with enterprise systems Intelligent orchestration of data across SaaS platforms for decision support Reporting Structure Reports to: Head of IT and AI Transformation (Part of CISO/CIO org) What Good Looks Like Ships production-ready AI systems and services, not prototypes Builds reusable capabilities, not isolated solutions Balances speed with security and governance Drives measurable business outcomes, not experimentation for its own sake Base Salary Range: $181,374.00 - $235,015.20. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of Northwind Robotics’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by Northwind Robotics’s board. In addition, Northwind Robotics provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all Northwind Robotics employees and their backgrounds. Equal Opportunity Employer: Northwind Robotics is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@Northwind Robotics.com . We are aware of recruiting impersonation attempts that are not affiliated with Northwind Robotics in any way. A ll email communications from Northwind Robotics will originate from the @Northwind Robotics.com domain . We will not initially contact you via text message and will never request payments . If you are uncertain whether you have been contacted by an official Northwind Robotics employee, reach out to jobs@ Northwind Robotics.com